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Disconnected face

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‎01-11-2019 07:32

‎01-11-2019 07:32

The face of my Versa suddenly became disconnected! It was only hanging on by one side.  What do I do? It is less than a year old 

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‎01-11-2019 07:58

‎01-11-2019 07:58

Hi, try restarting your Versa, sometimes it's needed more than once. If that does not solve the problem, contact Customer Support. Good luck.

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‎01-11-2019 10:45

‎01-11-2019 10:45

Hi @Blondechef - That's terrible... Did you drop the tracker or strike it against something? In any event, I'd suggest reaching out to Fitbit Customer Support - the link is in my signature... Good luck!

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