help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa keeps restarting constantly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-08-2018 18:36

‎07-08-2018 18:36

My Fitbit constantly restarts every few minutes and won’t stay consistently on even with a full charge. I’ve done a factory reset but that hasn’t fixed the constant restarting. It’s very annoying and any fixes that anyone has found would be greatly appreciated. 

Best Answer
0 Votes
3 REPLIES 3

‎07-08-2018 19:44

‎07-08-2018 19:44

Contact Customer Support.

Best Answer

‎07-11-2018 08:17 - last edited on ‎10-24-2025 11:30 by Fitbit Moderator

‎07-11-2018 08:17 - last edited on ‎10-24-2025 11:30 by Fitbit Moderator

Good to have you on board @StepsAllDay and @SunsetRunner thanks for stopping by.

I appreciate all the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team, have they offered a solution for this?

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎01-11-2019 10:15

‎01-11-2019 10:15

Any solution found on this one?

Best Answer
0 Votes