help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance not tracking right.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2019 14:19

‎02-06-2019 14:19

When every I walk to work my Fitbit Versa always seems to track one 15 minute period where I seem to walk a lot more distance than I normally done. Some times it’s will even say I  have done more miles than my total distance from my house to work. 

Best Answer
0 Votes
2 REPLIES 2

‎02-06-2019 21:22

‎02-06-2019 21:22

@Astons36 you may need to adjust your stride length. Please take a look at this help article.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎02-12-2019 22:02

In response to Marrrmaduke

‎02-12-2019 22:02

@Astons36 did you manage to resolve the issue?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer