09-05-2018 05:11
09-05-2018 05:11
Is the dongle required for the Versa? I had one from when I had my first Fitbit, then I got the Versa and just left the Dongle in my laptop. Is there any need for this?
Second question related to the Dongle: I had to get a new laptop and this new one only has one USB port and 2 of the newer Type C ports. Does the Dongle come with the latest Type C insert or do I have to find an adapter which then is too big to allow both Type C ports to be used simultaneously?
09-05-2018 11:29
09-05-2018 11:29
You say you bought a new laptop, do you know if it has Bluetooth? Most new laptops (Windows 10) come with Bluetooth. If this is the case, then you will be able to go onto the windows store and download the Fitbit app from there, the app will allow you to sync via the laptops Bluetooth so the dongle will no longer be required.
04-13-2020 16:34
04-13-2020 16:34
I have bluetooth on my computer but Fitbit told me in order to upload music I would need one. I have yet to be able to download music so if I'm wrong someone let me know!
04-14-2020 00:29
04-14-2020 00:29
Hi @Ashleymi84, welcome to the community.
For instructions on how to transfer music/play lists to your Versa I would recommend taking a look at this help article (here).
04-14-2020 03:44
04-14-2020 03:44
I have read that before. It doesnt give instructions on how to get the music from computer to fitbit or how to get play lists. After reading this I called Fitbit and was told I needed a dongle even though I had bluetooth. I haven't messed with it since. I'd really like to use this feature though!
04-14-2020 04:53
04-14-2020 04:53
You tried the following below from the link I posted? I'm sorry I can't be of much more help, but I personally haven't tried to transfer music to any of my Fitbit devices.
PART 1
Start here the first time you download playlists to your watch. If you previously downloaded playlists, skip to Part 2 to download new music and podcasts.
CONNECT TO WI-FI
Make sure your watch and PC are connected to the same Wi-Fi network:
> your profile picture > your device image.
on your screen. Connect to the same Wi-Fi network as your watch.
If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?
INSTALL FITBIT CONNECT
Install a free software application called Fitbit Connect that lets you download music and podcasts from your iTunes Library or Windows Media Player to your watch.
PART 2
and then tap Transfer Music. Note that you may need to scroll down to see the transfer button.