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Dongle required for versa?

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 Is the dongle required for the Versa? I had one from when I had my first Fitbit, then I got the Versa and just left the Dongle in my laptop. Is there any need for this?

Second question related to the Dongle: I had to get a new laptop and this new one only has one USB port and 2 of the newer Type C ports. Does the Dongle come with the latest Type C insert or do I have to find an adapter which then is too big to allow both Type C ports to be used simultaneously?

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You say you bought a new laptop, do you know if it has Bluetooth? Most new laptops (Windows 10) come with Bluetooth. If this is the case, then you will be able to go onto the windows store and download the Fitbit app from there, the app will allow you to sync via the laptops Bluetooth so the dongle will no longer be required. 

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Nathan | UK

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I have bluetooth on my computer but Fitbit told me in order to upload music I would need one. I have yet to be able to download music so if I'm wrong someone let me know!

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Hi @Ashleymi84, welcome to the community.

 

For instructions on how to transfer music/play lists to your Versa I would recommend taking a look at this help article (here). 

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Nathan | UK

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I have read that before. It doesnt give instructions on how to get the music from computer to fitbit or how to get play lists. After reading this I called Fitbit and was told I needed a dongle even though I had bluetooth. I haven't messed with it since. I'd really like to use this feature though!

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You tried the following below from the link I posted? I'm sorry I can't be of much more help, but I personally haven't tried to transfer music to any of my Fitbit devices.

 

PART 1

Start here the first time you download playlists to your watch. If you previously downloaded playlists, skip to Part 2 to download new music and podcasts.

CONNECT TO WI-FI

Make sure your watch and PC are connected to the same Wi-Fi network:

  1. In the Fitbit app, tap the Today tab 
     

     

     > your profile picture > your device image.
  2. Tap Wi-Fi Settings.
  3. Tap Add Network and follow the on-screen instructions to add your Wi-Fi network or check the Network list to make sure it’s already listed.
  4. Tap the network name > Connect.
  5. To see which network your computer is on, click the Wi-Fi symbol 
     

     

     on your screen. Connect to the same Wi-Fi network as your watch.

If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?


INSTALL FITBIT CONNECT

Install a free software application called Fitbit Connect that lets you download music and podcasts from your iTunes Library or Windows Media Player to your watch. 

  1. On your PC, go to http://www.fitbit.com/setup.
  2. Scroll down and click the option to Download for Windows.
  3. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.
  4. Click Continue to move through the installer. 
  5. After the Fitbit Connect window appears, continue to Part 2. 

PART 2

  1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth temporarily on your phone and computer.
  2. Plug your watch into the charger.
  3. On your computer, open Fitbit Connect and then choose Manage My Music.
  4. If prompted, log in to your Fitbit account.
  5. On your watch, open the Music app 
     

     

     and then tap Transfer Music. Note that you may need to scroll down to see the transfer button.
     

     

  6. Wait a few moments for your watch to connect. Note this can sometimes take a minute or two.
  7. When prompted, follow the on-screen instructions on your computer to choose the playlists you want to download to your watch. After you choose a playlist, the download starts automatically.
  8. Note that if you take several minutes to pick your first playlist, Wi-Fi may disconnect to preserve your battery. Tap the Transfer Music button again to reconnect and continue choosing your playlists.
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Nathan | UK

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