help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise Details Not Showing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2019 07:43

‎11-06-2019 07:43

Good morning. My Versa did not record the details of my workout yesterday as it normally does.

It shows that I worked out, however no details were recorded. Time, Calories, Heart rate all not recorded.

When I click edit details in the app, Exercise Details are: Start @ 16:37, Ends: 17:21 (which is correct).

This is the first issue I have had with my Versa.

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-06-2019 07:53

‎11-06-2019 07:53

Spoiler
 

Maybe adding a screen shot will help us understand. 

Best Answer

‎11-06-2019 08:08

In response to Rich_Laue

‎11-06-2019 08:08

IMG_3049.PNGIMG_3048.PNGIMG_3047.PNG

Best Answer
0 Votes

‎11-06-2019 20:50

In response to slyfox07

‎11-06-2019 20:50

The summary of the TRX shows a workout so 1 minute, but it looks like that one minute was properly recorded. 

Best Answer
0 Votes