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Exercise app calories too low

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‎04-11-2019 21:20

‎04-11-2019 21:20

Ok so I have had my Versa since December. I had used the Exercise app to log my exercises and for the first 2 months it tracked it correctly then all of a sudden the calories were completely off and way too low. I have reset, factory reset, and have even been sent a new watch and it is still not working. What is the problem? What am I doing wrong? I know it has nothing to do with my heat rate etc. because the stats are the same and the workouts very similar. I feel like I am just wearing a regular watch and do not have any of the fitness features that I should have.

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‎04-13-2019 07:50

‎04-13-2019 07:50

Check that your weight didn't accidentally get set way too low.

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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‎04-13-2019 07:50

‎04-13-2019 07:50

Check that your weight didn't accidentally get set way too low.

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-14-2019 19:08

In response to JohnnyRow

‎04-14-2019 19:08

This worked! I didn’t realize at all that it had changed. I appreciate the reply! Thank you!

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