Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 screen popped off

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have a Versa 3.  No real complaints other than when Google took over I cannot enter the Exercise option from watch. 
anyway, last weekend I took a big fall on a city street.  When the paramedics were done with me I noticed that a corner of my Versa bezel was raised up.  The seal had broken.  But the watch face looked normal.  I put a piece of tape across it to hold it. However, over next few days, the clock face and menus started ‘washing out’, first at corner that raised up, but now whole face.  Barely can make out the time. 
so I took the tape off (gently) and the whole bezel came up with just some of the black seal holding on with strands. 
I thought I would just superglue the bezel down, but with this fading screen, what can I do first before sealing it back down?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

@NotFitBiz , A warm welcome to the Community! Thank you for your message and info. 

As this is a physical damage, please contact Support if you haven't done so yet  . They'll be more than glad to take over your case and provide you with further options. 

Fill out the form. You will then be recommended some help articles.

You will then be able to choose how to contact support.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes