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Far too many steps

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‎03-20-2019 03:20

‎03-20-2019 03:20

I just got my Fitbit Versa last night. I’ve set up through directions on app and set goals etc.

 

i feel the steps are not adding up however. I got up at 7am and it’s now 10:20am and it has counted 2612 steps? And says I’ve overachieved? I don’t think this is correct. Please help

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‎03-20-2019 06:28

‎03-20-2019 06:28

Hi, try restarting your Versa 4-5 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Good luck!!

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‎03-20-2019 09:05

In response to SunsetRunner

‎03-20-2019 09:05

It still has 5000 odd steps which is well off. It’s on my non dominant hand also
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‎03-20-2019 09:09

In response to CaronM20

‎03-20-2019 09:09

Hi, switch your Versa to your dominant hand and also change that in the settings of the Fitbit app (press the watch icon on top of your dashboard screen on the right side and scroll down to the wrist item and change it to dominant). First restart your Versa once before doing that. 

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