Feedback - Left button behavior during an active alarm.

[Len_Kawamoto]

Current Behaviour:

Pressing the left button while an alarm is triggered (that is, there is an active alarm and the Versa is vibrating to indicate so) dismisses the alarm, duplicating the BOTTOM RIGHT button's behaviour.

Expected Behaviour:

Pressing the left button should NOT dismiss the alarm since the BOTTOM RIGHT button is indicated on the screen as the dismiss button.  At best, the left button should simply reset the screen timeout counter to prevent the screen from turning off.  At worst, the left button should SNOOZE the current alarm.  However, that is still not ideal as it increases the number of ways that an active alarm is snoozed, possible unintentionally (e.g. heavy sleepers).

Steps to reproduce:

1. From the active main clock face, swipe left until the Alarms application is visible.

2. Tap on the Alarms interface.

3. Tap on the "+ New Alarm" button to create a new alarm.

4. Set the alarm time to sometime in the near future (possible 1 minute ahead).

5. Confirm that the alarm state is set to "On".

6. Tap on "Every Day" checkbox.

7. Press the LEFT button to go back to the main Alarms screen.

8. Press the LEFT button to go back to the apps screen.

9. Press the LEFT button to go back to the main clock screen.

10. Wait until the recently set alarm is triggered.

11. If necessary, press the LEFT button to wake the screen

12. Confirm that the screen shows the triggered alarm state (indicating the TOP RIGHT button is for SNOOZE, and the BOTTOM RIGHT button is for DISMISS).

13. Press the LEFT button.

14. Wait 10 minutes to see if the SNOOZE behaviour is observed (e.g. the alarm is triggered again).

15. Confirm that the alarm is not triggered again.

BONUS POINT:

Add a setting to allow some sort of puzzle solving or a combination of button press pattern to dismiss the alarm for heavy sleepers.

Example:

Alarm triggered screen stays the same.  Once the user presses the BOTTOM RIGHT button, the screen now shows a math problem like "123 + 66 = ?".  Below that, is a list of 3 possible answers "A. 188, B. 179, C. 189".  Next to each button is a letter associated to one of the possible answers.

If the user presses the correct button, the alarm is dismissed, otherwise a new problem, along with a new list of possible answers, and a new assignment for each button is displayed.  Meanwhile the Versa continues to vibrate until the correct answer is selected.

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello there @Len_Kawamoto, awesome to see you again in the Fitbit Community! I was reading your post and great feedback. I love the detailed information you have shared in your post.

When your silent alarm goes off, the watch flashes and vibrates and in order to dismiss the alarm, as you said, there are many ways, tap the check mark or press the bottom button.

To snooze the alarm for 9 minutes, tap the ZZZ icon or press the top button. Tap snooze as many times as you like. Versa automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

Now the Right Bottom will return to the main screen or will cancel the alarm as this is the home button. I will pass your comments to our teams to consider you feedback. However, If this is something in which you're interested, I would like to invite you to visit our feature suggestion board. Our Fitbit Versa is pretty new and I haven't seen ideas like this one, so feel free to contribute with your comments, it would be nice to have your support for this ideas.

See you later and keep participating in our Fitbit Community!