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Feedback about Versa Lite bands

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‎01-31-2021 12:54 - last edited on ‎01-31-2021 20:46 by Fitbit Moderator

‎01-31-2021 12:54 - last edited on ‎01-31-2021 20:46 by Fitbit Moderator

I had to replace the one that my watch came with a few months ago. I replaced it with an official Fitbit strap, and now I see that this strap is going to break any minute. So in less than a year of owning this thing, I'll have gone through two straps AND it doesn't even measure distance ran accurately. How is Fitbit a respected smart watch brand?! 

 

Moderator Edit: Clarified subject

Moderator Edit: Content

 

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‎01-31-2021 20:46 - last edited on ‎08-18-2025 09:12 by Fitbit Moderator

‎01-31-2021 20:46 - last edited on ‎08-18-2025 09:12 by Fitbit Moderator

Hi @AmberD75, welcome to the Community Forums. 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Let me know if you have any additional questions, I'll be around.

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