help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Feedback about exercise buttons change

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-22-2019 17:40 - last edited on ‎12-23-2019 17:14 by Fitbit Moderator

‎12-22-2019 17:40 - last edited on ‎12-23-2019 17:14 by Fitbit Moderator

Since the update where the exercise buttons changed I have trouble with getting the button to work.     I hit “start walk”   I think it’s set but when I’m done with my walk and I look at my watch it’s on the home screen not tracking anything.    This is extremely annoying because it happens a lot when it didn’t happen at all until the update moved things around to “look better”  but they don’t work so please change it back.    If it’s not broke don’t fix it.    


Moderator edit: Format

Rose
Best Answer
Labels:
1 REPLY 1

‎12-23-2019 16:47

‎12-23-2019 16:47

Hi @RoseLange, It's nice to see you again participating here in the Community Forums, welcome back.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Let me know if you have any additional questions.

Best Answer
0 Votes