Feedback about the Versa FW update

[Rachluvstacos]

I did the firmware update and over the last week, my versa battery life has diminished every day. I charged it last night to 100%, went to bed and woke up with a dead watch. Last sync was recorded at 12:54am. It will not reset, turn on, charge, or anything. It is completely black. Of course, I am one month out of warranty and customer service offered me 25% off my next device. I asked if that was good for Galaxy smartwatch because I'm not purchasing another Fitbit! I cannot afford to buy $150 watch every year! This is crap. I am extremely disappointed in Fitbit. They have lost a customer.

Moderator Edit: Clarified subject

[SunsetRunner732]

Google "Fitbit Better Business Bureau" and check out all of the complaints. I had the same issue after the firmware update.

[Shelleyhewitt]

The last update has caused this issue with mine as well. I would have connectivity issues occasionally but this last one has caused quite a mess.  I know the community has had a lot of complaints. You would think that they would be fixing this loophole.  I can't wear mine. I can charge and it will keep charge but won't keep time or sync to my phone. I use it for other apps like our work app Virgin Pulse that with my steps and my sleep track helps me earn actual money. I am losing out on all of it. I'm hoping with new update at some point it will help. 

[ternoler]

DON'T DOWNLOAD IT!!!! If you watch is over 12 months then when the update bricks it you are out of luck due to warranty being expired. Mine just hit 13/14 months and I'm pretty sure this update completely broke it.