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Firmware Update continuous failure

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‎02-23-2020 10:28

‎02-23-2020 10:28


I am facing huge trouble in upgrading my Fitbit Versa Lite.


I am using this watch since 45 days and didn't had an issue.
I have done factory reset and then tried to reconnect. The watch is connected to my phone, but when i tried to update the tracker,
watch is continuously restarting during this update process and the update is not stopping.
I am unable to use this watch now.
Can you please suggest me on how to get my watch to the working condition.

Android Mobile : Realme 3 Pro 

 

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‎02-23-2020 13:04

‎02-23-2020 13:04

Your phone is not on the Approved Devices list so may work for some functions and not others.

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‎02-23-2020 18:29

In response to SunsetRunner

‎02-23-2020 18:29

Thank you for responding. Let's leave about the pro functions. Atleast the watch should be connected to the phone and show the time rather than getting struck in the process of  updating the firmware.

It used to work till 40+days, then what would the problem if this stopped working suddenly and restarting recursively during firmware upgrade. Please suggest

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