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Firmware update issue

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‎02-03-2020 00:41 - last edited on ‎02-14-2020 20:07 by

‎02-03-2020 00:41 - last edited on ‎02-14-2020 20:07 by

Unfortunately erased all data in fitbit versa lite smartwatch.watch is doesn't displayed apps even though updated the firmwAre.its showing 101% downloading but not displayed any thg hing in watch

 

 

Moderator edit: subject for clarity

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‎02-14-2020 20:07

‎02-14-2020 20:07

Welcome to the Fitbit Community, @Pushpalatha. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa Lite after all data was erased. If you erase or factory reset the device - all apps, stored data, personal information, credit and debit cards (for Fitbit Pay-enabled devices), and saved settings are being removed. I recommend following the troubleshooting steps from this help article: Why can't I update my Fitbit device?

 

Let me know the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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