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FitBit Versa won't sync

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‎06-27-2018 14:11

‎06-27-2018 14:11

Hi, the FitBit Versa is a great FitBit, but it won't sync. I usually have to make it sync 10 times and it still won't sync. I try restarting my bluetooth but that doesn't work either. Normally the Versa will only sync when the app restarts my bluetooth, but when I restart my bluetooth it will not work.  Does anyone  know the solution? Thanks!

Android and iPhone 6s. Versa, Flex 2, and Zip
Best Answer
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2 REPLIES 2

‎06-27-2018 23:29

‎06-27-2018 23:29

The most likely way of getting syncing to work is to restart your phone and then restart your fitbit. For the Versa you do this by:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
Best Answer

‎07-01-2018 17:58

In response to SteveH

‎07-01-2018 17:58

Ok, thank you for the help, I will try that.

Android and iPhone 6s. Versa, Flex 2, and Zip
Best Answer