FitBit Versa won’t turn on

[MeganBoyle]

My Fitbit Versa, while still charged turned off last night and won’t turn back on. I re-charged it and held in the left button numerous times for 10 seconds and still won’t turn on. What is going on? 

[SunsetRunner]

Hold the left and bottom right buttons together for 10 secs and see if you can get it to restart that way

[MeganBoyle]

I’ve seen this as a solution in other posts as well. Unfortunately I ‘ve held in the left button alone, the left and bottom right alone, and the left and both right buttons all for 10 seconds or more each and nothing! ☹️

[ACG]

I charge mine from my USB computer port, maybe try that. 

[MeganBoyle]

I have to send it in to them. I might have to go back to my Apple Watch. I’ve had this Fitbit Versa since mid May. How awful!

[Me1983]

Did you get your fitbit issue resolved? Mine just did the same thing and I've had mine since mid June.

[MeganBoyle]

They just sent me a new one instead. One of their help desk staff tried to troubleshoot it but nothing worked 😟

Sent from my iPhone

[Lagsversa]

Going through same issue second time since May.   Offered Fitbit to credit price of versa and I’ll pay difference for ionic.  Nope best they would do is give me a 40 percent discount on ionic.  Problem with that is I have to eat the price of versa I already paid for.  So now I get my third verse in 6 months and hoping doesn’t break again.   Shame Fitbit doesn’t get it.   Wife has Apple Watch for 2 years no problems might just be time to switch to apple. Just hate that the apple doesn’t monitor sleep or auto rec exercise