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Fitbit App Starts, Then Crashes

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‎11-07-2018 05:51

‎11-07-2018 05:51

When attempting to run the Fitbit Mobile App on my Nokia Lumia 1520 Windows Phone, the app starts in what appears to be the normal way- the normal screen appears with the triangular circles icon animated to show it's running.  But then, it just stops.  The window doesn't close and it's still running.  The app ends.  This has happened some months before, but it was right after an update to the app.  In the Windows Store, it does not show up as "recently updated."  No updates appear to be available for it either.  Please help.

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‎11-07-2018 07:22

‎11-07-2018 07:22

Having this happen on two different Windows 10 computers as well (work and home), so it doesn't appear to be a random issue with one of my computers.  It's more likely a bug with the latest release of Windows and the Fitbit app.

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‎11-07-2018 07:22

In response to mopwr72

‎11-07-2018 07:22

...  Also, this doesn't appear to be a device issue, it's an issue with the Windows Store Fitbit app itself.

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