01-18-2019 09:01
01-18-2019 09:01
I am noticing a fair amount of sync issues across the various models. In my case I followed all the prescribed steps/recommendations and still encountering issues.
I can get my Blaze and Versa to sync with my Samsung S8, however it usually takes at minimum 2 or 3 attempts. Basically it times out, then I retry. Is there some sort of fix in the works to address?
One thing I find strange is when I go into the Fitbit App, the "Sync Now" option appears to already be syncing, however I have "All-Day Sync" and "Always Connected" disabled. I prefer to manually sync.
Basically just wondering if a fix is planned or not...
01-18-2019 12:13
01-18-2019 12:13
@homac When the options are disabled, the sync occurs each time you open the app. I really recommend leaving these options ON as it does improve sync and general connectivity.
01-19-2019 15:32
01-19-2019 15:32
Thank-you for the response. Appreciate it.
The issue is if the feature is there to turn on, turn off, complete a sync manually, it really should all function. My guess is that is why so many are having sync related issues.
Alternatively if those are required to be left on for syncing to work, they should likely not have options to disable. In my case I turn those off to save battery power on the device. It just seems rather spotty in how it operates.
01-19-2019 15:45
01-19-2019 15:45
I am having same issue
01-19-2019 19:51
01-19-2019 19:51
@homac I learnt to live with Fitbit's battery hogging... I can feel you.