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Fitbit VERSA

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‎02-13-2019 06:49

‎02-13-2019 06:49

Hey guys. I have been having trouble with my VERSA from day 1 and here it is 3 months later I am still having the same issue. It wont connect and when I restart reboot phone and watch it connects and works great for a few dats then back to wont connect wont stay connected ect. This is so **ahem** frustrating that this wont work the way they should. Does anyone have any recommendation's to help me? What can I do to make this work right and stay working? I have a Samsung S9. Please anyone with any info to help resolve this issue once and for all I would be so grateful to.

Thanks in advance for your help.

Steph

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‎02-13-2019 07:38

‎02-13-2019 07:38

Hi, see this: Why won't my Fitbit device sync? Click the link and then press "Trackers and Watches". Hope this is helpfull information.  

 

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‎02-13-2019 08:06

‎02-13-2019 08:06

Presume you have tried setting All day Sync = OFF, Always connected = OFF and Keep Alive Widget = OFF? This seems to help get better / more reliable sync when opening the app for me. Still pretty flakey, though.

Also, you may have considered avoiding radio noise, by not standing right next to the router or other wireless equipment (or a microwave oven), when syncing.

 

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