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Fitbit Versa 2 Static Screen

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‎04-29-2020 23:52

‎04-29-2020 23:52

Hi I bought the Fitbit Versa 2, two months ago and yesterday the screen started showing a static black screen with a green light going through it. I cannot see anything else. What shall I do?

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‎04-30-2020 02:30

‎04-30-2020 02:30

Hi @HD2010  Try restarting it several times and alalo try a Factory Reset. If they dont help you then contact Customer Support 

Restart your tracker  

Fitbit Support  

 

BUTTON FACTORY RESET FOR VERSA 2 AND VERSA LITE
Hold the back button for about 8 seconds. 
When the Fitbit logo disappears: Release the button briefly (for less than 2 seconds). 
Hold the button again until you feel a second, longer vibration, which indicates the factory reset.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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