11-16-2022
04:24
- last edited on
11-17-2022
10:31
by
AndreaFitbit
11-16-2022
04:24
- last edited on
11-17-2022
10:31
by
AndreaFitbit
My fitbit doesn't sync with my mobile app. I have restarted it several time. Every time I have to manually sync it using my phone. versa 2 doesn't show sleep score everyday. Today I logged off from my mobile app and reinstalled it but now I am not able to login to the mobile app. I gives me an error message "Fitbit.com is not available". Can any help?
Moderator edit: format and label.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community, @luckyamjadali. I'm sorry to hear your Versa 2 isn't syncing with your mobile app.
Thank you for mentioning the steps that you have followed in order to correct this.
I noticed that you already got in touch with our team and received assistance. If you have more questions please contact them back.
Best AnswerHi Andrea,
Unfortunately nobody from your team has been able to fix my issue. I am not able to login to fitbit app on my mobile. Case (47373898) has been opened for further escalation but till not no success.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us @luckyamjadali.
I'm sorry to hear you haven't been able to fix your issue with our team. Please keep in touch with them in order to get a resolution.
Have a nice day.
Best Answer