11-16-2022 04:24 - last edited on 11-17-2022 10:31 by AndreaFitbit
11-16-2022 04:24 - last edited on 11-17-2022 10:31 by AndreaFitbit
My fitbit doesn't sync with my mobile app. I have restarted it several time. Every time I have to manually sync it using my phone. versa 2 doesn't show sleep score everyday. Today I logged off from my mobile app and reinstalled it but now I am not able to login to the mobile app. I gives me an error message "Fitbit.com is not available". Can any help?
Moderator edit: format and label.
11-17-2022 11:05
11-17-2022 11:05
Welcome to the Fitbit Community, @luckyamjadali. I'm sorry to hear your Versa 2 isn't syncing with your mobile app.
Thank you for mentioning the steps that you have followed in order to correct this.
I noticed that you already got in touch with our team and received assistance. If you have more questions please contact them back.
11-18-2022 03:56
11-18-2022 03:56
Hi Andrea,
Unfortunately nobody from your team has been able to fix my issue. I am not able to login to fitbit app on my mobile. Case (47373898) has been opened for further escalation but till not no success.
11-18-2022 06:22
11-18-2022 06:22
Thanks for getting back to us @luckyamjadali.
I'm sorry to hear you haven't been able to fix your issue with our team. Please keep in touch with them in order to get a resolution.
Have a nice day.