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Fitbit Versa 2 not charging

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‎12-25-2019 15:10

‎12-25-2019 15:10

I just bought the Fitbit versa 2 for my daughter. It was partially charged when she opened the box, how however the battery has not died and not charging. I bought from Amazon.com.au

 

Can I get help from Fitbit directly or get a return on Amazon? 

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‎12-25-2019 17:53

‎12-25-2019 17:53

Has the tracker been setup yet? 

You can use the contact link found in the slide menu above. 

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