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Fitbit Versa 2 won't turn on

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‎07-18-2022 23:27 - last edited on ‎07-20-2022 07:59 by Fitbit Moderator

‎07-18-2022 23:27 - last edited on ‎07-20-2022 07:59 by Fitbit Moderator

Please would anyone be able to advise on what to do?

My Fitbit turned itself off some time yesterday and won't turn on, despite me charging it overnight. I've tried cleaning it and the charging port. 

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎07-19-2022 02:19

‎07-19-2022 02:19

Hi @Gemmacv I assume You have tried restarting the Versa 2. If not, give it a try  Restart your Tracker  

Otherwise all you can do is to contact Fitbit Support  and hope they can help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-20-2022 08:07

In response to NellyG

‎07-20-2022 08:07

Welcome to the Fitbit Community, @Gemmacv. Thank you for letting us know about the steps you have followed in order tu turn on your Versa 2.

 

I noticed that you already got in touch with our Support Team and received assistance.

 

Thank you for your advise @NellyG.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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