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Fitbit Versa 2

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‎09-24-2019 09:17

‎09-24-2019 09:17

Why can't I see my Heart Rate on the Versa 2 ?

 

Suggested Resolution:

"Fitbit app. Tap the Today tab and tap your profile picture. Tap your device image. Tap Heart Rate and make sure it's set to Auto. Sync your device."

 

When I follow the instructions above, there is no "Heart Rate" option on the device image as stated above

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‎09-24-2019 15:12

‎09-24-2019 15:12

@JAYFC1991 is the sensor light on on your Versa? Have you tried rebooting your tracker by pressing and holding the back button until the screen goes dark? Also, open settings app on your versa, scroll down to Heart Rate and toggle OFF and back ON.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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