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Fitbit Versa Lite screen turned grey

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‎05-10-2020 16:37 - last edited on ‎05-11-2020 18:47 by

‎05-10-2020 16:37 - last edited on ‎05-11-2020 18:47 by

The screen on my watch turned grey. 

 

 

Moderator edit: subject for clarity

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‎05-11-2020 18:45 - edited ‎05-11-2020 18:45

‎05-11-2020 18:45 - edited ‎05-11-2020 18:45

Welcome to the Fitbit Community, @bdwcrw65.

 

I am sorry to hear your Versa Lite screen turned grey. Thanks for trying to resolve this and I am here to help. I recommend doing the following:

 

1. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?

2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?

3. Fully charge your device. 

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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