help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa Mac dead as a door nail

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-17-2018 02:43

‎08-17-2018 02:43

I woke up early this morning to find that my Fitbit Versa display was not working (no display, no nothing)...just charged it yesterday so power shouldn't be an issue...tried to 'restart' it per the instructions on this website:  NOTHING...tried to charge it again: NOTHING...this expensive watch should last longer than 6 or so months.  No receipt so I don't even think I can return it.  NOW WHAT?

Best Answer
0 Votes
1 REPLY 1

‎08-17-2018 04:02

‎08-17-2018 04:02

You'll still be within fitbit's warranty period and the lack of receipt may not be an issue. I would contact customer support via contact.fitbit.com to talk through your options.

Best Answer