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Fitbit Versa Music Control Problem (+ -)

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‎01-30-2019 10:52

‎01-30-2019 10:52

I have a question. I recently downloaded personal music onto my Fitbit. I connected my apple AirPods to it and the next track, and pause all works fine. Except the volume up and down buttons don’t do anything. It is blaring music in my ears and the + and - don’t do anything on the Fitbit. Can someone help?

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‎01-30-2019 12:45

‎01-30-2019 12:45

@Matthew21 This is a known issue with airpods. No timeframe for resolution. Basically the volume level that was on your phone when you paired pods with Versa is the volume you will be stuck with. The only way is unpairing, changing volume and pairing again.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-30-2019 12:45

‎01-30-2019 12:45

@Matthew21 This is a known issue with airpods. No timeframe for resolution. Basically the volume level that was on your phone when you paired pods with Versa is the volume you will be stuck with. The only way is unpairing, changing volume and pairing again.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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