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Fitbit Versa Screen

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‎08-25-2019 09:02

‎08-25-2019 09:02

The screen on my Fitbit Versa popped up but is still connected at the bottom (by the logo) underside. Does anyone know how to fix this? I am sure it needs a new seal. It was working at the time but now the battery is dead because it has not been on the charger.

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‎08-25-2019 23:05

‎08-25-2019 23:05

Unfortunately, fitbits are not usually repairable and I've seen other posts with this problem where the fitbit had to be replaced.

 

I suggest that you contact customer support. They can check your warranty status and advise on your options: contact.fitbit.com 

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‎08-29-2019 09:59

In response to SteveH

‎08-29-2019 09:59

Thank you for the reply. I have had the fitbit for over a year so no help there.  I put the fitbit on the charger and it works fine, I just can't wear it because of the screen not being sealed. I did watch a You tube video of a guy replacing a broken screen...he just didn't show how to put a new seal in and pop the screen in place! 

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