Fitbit Versa Syncing issue not displaying correct information

[Sjorgensen]

Okay after trial and error.  I figured out why my Fitbit Versa wasn’t syncing some of my data like my sleep logs.  If anyone else is was having issues you may want to check your WiFi on your phone that you have the Fitbit synced to and make sure you are on the same WiFi network.  I noticed that for a couple of days that my Versa wasn’t logging my sleep tracking at all and come to find out it was because my phone automatically switched to another WiFi network than what I originally setup on my Versa.  After I switched there network on my phone to match the Versa it adjusted my sleep logs.  Just thought I’d share 

[NellyG]

Hi @Sjorgensen  Thanks for sharing that! I had never thought of that possibility.

[Sjorgensen]

No problem. Yeah I was getting frustrated trying to figure out why data wasn’t displaying correctly.  And after racking my brain the last couple of days I just happened to check my WiFi on my phone and it wasn’t set on the same network as I setup my Versa with & wouldn’t you know that solved the issue I have been having.  I don’t know if you have 2 separate networks for your home WiFi but I do.  And it will jump back and forth w/o notifications between the 2 networks.  So if I’m having the same issue later on that will be my first thing I look at