Hi, first of all try cleaning the contacts of your charger and Versa as dust, etc , causes bad contact. Try also using another USB port on your PC or via a suitable adapter to a wall outlet. What does the fitbit app say about your battery %? If all these suggestions do not work, try restarting your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. If this works, put it in the charger and see if it starts charging. When not, problably you will have a dysfunctioning charger. In all other cases, contact Customer Support and ask for a battery test.
