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Fitbit Versa display is blank

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‎02-11-2019 20:38 - last edited on ‎02-12-2019 10:10 by Moderator Alum

‎02-11-2019 20:38 - last edited on ‎02-12-2019 10:10 by Moderator Alum

My Device (over a six month old) its totally blank there is no button work an screen is blank, but when i connect to charger and disconnect after few hours, it is connected through phone but no display, what will i do, i m very frustrated. please give me proper solution, i ghad do all the things left button press and hold right bottom button, but no action

 

Moderator edit: Updated title for clarity

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‎02-11-2019 22:19

‎02-11-2019 22:19

Hi @jinendra_email Oh dear that does not sound good. I will flag your post for a moderator to give you some help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-12-2019 10:08

‎02-12-2019 10:08

Welcome to the Fitbit Community Forums @jinendra_email! 🙂

 

I'm very sorry to hear that you're having these problems with your Fitbit  Versa. Thanks a lot for all your efforts in trying to get it to work.

 

Thanks a lot for the help here @NellyG!

 

I just checked with the Support Team and it seems that they're already helping you out with this, so hopefully we'll have you back on track soon.

 

Let us know if you need any more help!

Ferdin | Community Moderator, Fitbit

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