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Fitbit Versa not displaying information on main watch face

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‎11-20-2018 12:07

‎11-20-2018 12:07

My Fitbit Versa is not displaying information on the main watch screen (steps etc) it is however showing if you swipe up on the main Versa screen (this opens Today app) and scroll down a bit. Any ideas on how to get this working?

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3 REPLIES 3

‎11-20-2018 13:28

‎11-20-2018 13:28

Did you try changing the clock face?

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‎11-20-2018 17:06

In response to SunsetRunner

‎11-20-2018 17:06

Also try restarting your tracker. (left and bottom right buttons, hold down for about 10 seconds)

MakMak | Community Council

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‎11-21-2018 07:09

In response to MakMak

‎11-21-2018 07:09

@Sarahh17 Welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa is not displaying your data. I would like to follow up on this issue and would like to know if your Versa is working properly now after following the great troubleshooting steps recommended by my friends @SunsetRunner and @MakMak.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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