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Fitbit Versa not working

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‎05-05-2020 11:40

‎05-05-2020 11:40

I went on a bike ride with 70% battery. After a maximum of 30 minutes I noticed the screen went off and it didn’t respond when I pressed the buttons. As soon as I got home I put it in charge and it has not responded at all

 

i have only had this watch since February 2019, so disappointed to say the very least

 

Please note I also updated the latest firmware this week so it has all the updates required

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‎05-05-2020 11:40

‎05-05-2020 11:40

It’s a Versa and NOT. Versa 2

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