Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa screen flickering

Replies are disabled for this topic. Start a new one or visit our Help Center.

I am living in India and am using it from last one and half month, today I noticed that it's screen is flickering continuously. Please help me to solve the problem!

Best Answer
0 Votes
4 REPLIES 4

Try restarting it several times. If that doesnt fix it then do a factory reset either in the settings app and scroll down to About, or if yiu cant navigate to there because ofbthe screen, use the button method. If that doesnt work you will need to contact Support. Let us know how you go 

Restart your tracker

 

FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

If the device turns on, please go back to the Fitbit app and setup your device back to your account with these steps. Make sure your watch is plugged into a wall plug or a computer, next to the router and that there are no other trackers or devices with Bluetooth on nearby when setting up.  Please log into your account, go to account on the upper right corner, there look for "setup a device" and tap on it. Follow the instructions on the screen and let the watch charge for 2 hours.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

A warm welcome to the Community @Shirish and @NellyG thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Are you still having issues with your Versa display?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

Yes, I do the factory reset by using buttons but after two minutes " data not cleared, sync & try again" msg on the screen flash, what to do now?

Best Answer
0 Votes

Thanks for the information @Shirish. Could you please tell me if you have already get in touch with our support team, have they offer you a solution for this?

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer