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Fitbit Versa won't charge

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‎06-08-2020 15:03 - last edited on ‎06-19-2020 17:45 by

‎06-08-2020 15:03 - last edited on ‎06-19-2020 17:45 by

My fitbit was working fine yesterday and I woke up to it flat. I plugged it into the charger and theres no life. I don't know whether it's the charger or the watch. I depend on it everyday. I've only had it since january 2019

 

 

Moderator edit: subject for clarity

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‎06-19-2020 17:44

‎06-19-2020 17:44

Welcome to the Fitbit Community, @Slothlover.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your device. I understand that you depend on your watch, thank you for providing the additional details and I am here to help. I recommend following our complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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