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Fitbit Versa won't sync

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‎07-20-2021 21:20

‎07-20-2021 21:20

My Versa 2 wouldn't sync, so I did all the trouble shooting. Uninstall/Reinstall App, Unpair/Pair Bluetooth, Soft reset. Nothing worked. The time even got knocked off a few minutes. Finally factory reset, now it says install app (which I've done) but it won't accept my device anymore. It's just showing the logo. What is going on with Fitbit?

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4 REPLIES 4

‎07-21-2021 01:51

‎07-21-2021 01:51

I'm having the same problems since a few days. Super annoying!

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‎07-21-2021 03:53

In response to SunsetRunner

‎07-21-2021 03:53

I'm having the same problem for last 3 days

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‎07-21-2021 04:11

In response to Dink1963

‎07-21-2021 04:11

I have just spent the last 2 hrs odd on chat with a fit bit dude and it turns out that my versa 2 is not fixable and i now have a replacement tracker on the way... i accidentally deleted my fit bit from my app and now it will not sync no matter what we did 😞

 

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‎07-21-2021 05:44

In response to natesangel

‎07-21-2021 05:44

Thanks for your response. Fitbit is gonna try to repair my watch. If this
is not possible, I will get a replacement or my money back. Sucks, cause
the watch isa just 1,5 years old
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