help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2018 07:32

‎12-27-2018 07:32

I purchased a Fitbit Versa for my husband at Sam's Wholesale and they told me that I had to register the item with Fitbit for their warranty to be added and if I didn't then both warranties would be void. However, I do not see where to register this item.  Please advise.  Thank you 

Best Answer
0 Votes
1 REPLY 1

‎12-27-2018 07:51

‎12-27-2018 07:51

Hi @Crystal1983

 

There is no warranty registration process per se. By setting up and using your Fitbit, the date you started using it is the date generally used for the warranty. If you have your receipt, that will help you if there is any problem.

 

Glad you're with us.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes