help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app update problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2020 09:33

‎01-16-2020 09:33

Just got a new fitbit Versa.It set up fine

now when you have to sync the versa it is not syncing,It is very frustrating,I have been keeping my Bluetooth on since I bought it,could someone please

help.I heard since the fitbit app has been updated it has caused a lot off 

Problems.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-16-2020 12:11

‎01-16-2020 12:11

What type of phone @Lorraine52 

Best Answer
0 Votes

‎01-16-2020 12:16

In response to Rich_Laue

‎01-16-2020 12:16

Hi
It is a Samsung j5/6 .
Best Answer
0 Votes