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Fitbit is locked

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‎05-30-2019 22:56

‎05-30-2019 22:56

I accidentally locked my Fitbit at work and asked me to unlock my watch through my phone, but since I couldnt figure it out, I deleted the device off my app. Now I cant connect it to my phone and is still lock. I dnt know how to unlock it or factory reset it. HELP

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‎05-31-2019 01:53

‎05-31-2019 01:53

Oh dear @ablancas16  I think you will need to contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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