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Fitbit is unavailable

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‎03-10-2021 08:23 - last edited on ‎03-15-2021 16:39 by Fitbit Moderator

‎03-10-2021 08:23 - last edited on ‎03-15-2021 16:39 by Fitbit Moderator

I have restarted my phone, uninstalled to install Fitbit again, turned my phone off then on, used different Wifi connections and when trying to log in to Fitbit on my phone it says it's unavailable.  

 

Moderator Edit: Clarified subject

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‎03-15-2021 16:36

‎03-15-2021 16:36

Hi @Carniko, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. To better assist you and further investigate, can you please share with me a screenshot of the error message you're receiving? When was the first time you experienced this issue and how many times since then? Which phone are you using to sync your Versa?

 

Looking forward to your reply. 

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