help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not staying on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-06-2019 02:54

‎12-06-2019 02:54

My Fitbit did an update last night and since then it won’t stay on.  It is fully charged and keeps shutting down on its own and will only turn on, on the charge but will shut down also on the charge.

Best Answer
Labels:
1 REPLY 1

‎12-06-2019 03:05

‎12-06-2019 03:05

Here the same problem after the update. 
My Versa won’t start up at all. Battery was also fully charged. 

 

Best Answer
0 Votes