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Fitbit overheated while wearing it asleep

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‎10-03-2019 09:07

‎10-03-2019 09:07

I just woke up and felt like my wrist was burning where my fitbit sits. I look down and the light is red. I hurried up and got it off. The watch face still lit up but then I went to power down the watch and it said it was at 0%. It then turned back on, was gaining percentage back, then dropped to zero again. This is the first problem I've had with the watch and I've had it over a year. P

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‎10-03-2019 13:37

‎10-03-2019 13:37

Welcome to the Fitbit Community, @Athomas2010. 

 

I appreciate your participation in the Forums and sharing the details of the issue you experienced. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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