02-17-2019 11:38
02-17-2019 11:38
My Fitbit was recording my heart rate while I was doing dishes and it was laying on the counter. I don’t want a false calorie burned count. It also logged steps this morning while I was still in bed.
Best Answer02-17-2019 20:33
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02-17-2019 20:33
@KatieL1234 When you take off your Fitbit make sure you lay it down the sensor side up. If the lights reflect from the surface, Versa might think you're wearing it. Just in case, reboot the tracker several times by pressing and holding the left and bottom right buttons until fitbit logo flashes.
Best Answer