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Fitbit showing question marks

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‎12-05-2019 11:38

‎12-05-2019 11:38

Literally in a matter of minutes all my fitbit is showing is question marks for everything. 

 

Unable to connect to phone because Bluetooth is not on. 

 

Any suggestions on what to do to resolve. It's less than a month old 

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‎12-05-2019 11:46

‎12-05-2019 11:46

Welcome to the forums!

 

Have you tried to turn Bluetooth on from your phone and see what happens?

 

Let us know

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-05-2019 11:47

In response to WendyB

‎12-05-2019 11:47

Hi, 

 

I've gone on the app and tried connecting but no luck 😔

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