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Fitbit versa Not syncing and wrong time

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‎03-01-2019 02:09

‎03-01-2019 02:09

My Fitbit won’t sync and it’s 4 hours wrong time it says 5:00 and it’s 8:10 and tired redownloading the app turned Fitbit off and on different device and still not working just emailed them 

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3 REPLIES 3

‎03-01-2019 05:34

‎03-01-2019 05:34

Hi, try restarting your Versa mutiple times in a row by pressing the left and right lower buttons together untill you see the Fitbit logo and release the buttons. 

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‎03-01-2019 10:09

In response to SunsetRunner

‎03-01-2019 10:09

I see you restarted the phone, but no mention of what phone..

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‎03-02-2019 00:35

In response to Rich_Laue

‎03-02-2019 00:35

All goods took it back to where I got it and got a new one 

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