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Fitbit versa got wet

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‎10-30-2019 12:50 - edited ‎10-30-2019 12:59

‎10-30-2019 12:50 - edited ‎10-30-2019 12:59

I have a Fitbit versa special edition. I usually swim with it and never had any issues. I always take it off to shower but today I was in a hurry and showered with it. When I got out I noticed it was off so I dried it and put it to charge but nothing would happen. I noticed it has steam on the inside of the 4 small windows in the back. My app shows it still had 50% charge. I don't know what to do since it won't turn on at all or charge. 

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‎10-30-2019 21:36

‎10-30-2019 21:36

Tap the upper right corner, then contact fitbit. 

Screenshot_20191031-003441_Samsung capture.jpg

 

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‎10-31-2019 15:03

In response to Rich_Laue

‎10-31-2019 15:03

Thank you. I was able to get in contact with them but turns out I just missed my deadline for warranty. all they can do is give me 25% discount when it's obvious it's not something I did since many people are having the same issue.  

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