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Fitbit versa not showing notifications

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‎09-18-2019 00:52

‎09-18-2019 00:52

I currently own a fitbit versa and it is connected to a oneplus 6. The notifications are not appearing on the versa as on the mobile app it is requesting a phone restart. I already performed a phone restart and afterwards I also tried deleting the app and factory reseting the versa but the problem is still present. Anyone with the same issue please?

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‎09-19-2019 08:31

‎09-19-2019 08:31

@Kuzza welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After trying these steps, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-19-2019 08:31

‎09-19-2019 08:31

@Kuzza welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After trying these steps, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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