help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit versa sync issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2018 23:16

‎07-16-2018 23:16

I got fitbit versa 2 days back, day one data updated properly but today when i am checking yesterday details... it is not showing proper info. Last when i checked yesterdsy night it was showing proper info in app and my watch but now if i check it is showin last sync at 11am. However yesterday night when i chexked it was proper. So where the updates are gone. 

Best Answer
0 Votes
1 REPLY 1

‎07-16-2018 23:57

‎07-16-2018 23:57

This same thing is happening every time I sync with my phone. It deletes all the previous days steps, sleep etc. This is very frustrating. Any thoughts on a fix for this?

Best Answer
0 Votes