help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit versa white screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-30-2019 10:42

‎01-30-2019 10:42

My versa screen has gone white and bo longer works. I bought it in september and can't figure out how to fix it. I have tried troubleshooting and nothing has worked.

Best Answer
0 Votes
4 REPLIES 4

‎01-30-2019 11:20

‎01-30-2019 11:20

Did you do a Restart and do it several times if necessary?

Best Answer

‎01-30-2019 14:16

‎01-30-2019 14:16

Hi, contact Customer Support about your problem, seems a hardware issue.

Best Answer
0 Votes

‎02-05-2019 15:50

In response to SunsetRunner

‎02-05-2019 15:50

I have used the reset process successfully, but it keeps recurring. Specifically I have reset it 3 times over the last 48 hours. It was not doing this for the first week or 2 I had the device. Was there an update? 

Is my device defective?

The reset works, but I should not need to do this on a daily basis. 

Best Answer
0 Votes

‎02-05-2019 15:54

In response to WouterR

‎02-05-2019 15:54

See my post above yours.

Best Answer
0 Votes