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GPS map doesn't show correct distance-Versa

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‎04-28-2018 02:12 - last edited on ‎10-20-2021 17:10 by Fitbit Moderator

‎04-28-2018 02:12 - last edited on ‎10-20-2021 17:10 by Fitbit Moderator

When i walk and sync after, the map doenst show correct.. I start at home and begin to walk, the whole time it goes ok, but when im walking back home de map stops the route about 1 km from home.. So the app says i only walked 2.5 km but it really was about 3.5 .... How do i make that better? This is very annoying... I have my phone with me, GPS on phone is on, the first 2.5 km are going well but then the maps stops... (sorry for terrible english writing)

 

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Moderator edit: updated subject for clarity

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‎05-01-2018 11:49 - edited ‎05-01-2018 11:51

‎05-01-2018 11:49 - edited ‎05-01-2018 11:51

Hi there @AdreanaAukema, Nice to have you here in the Fitbit Community, welcome aboard! I was reading your GPS exercise is unable to read your walk when you are going back to your home, giving you incorrect distance.

 

Are you using Connected GPS which consists in selecting the exercise from your tracker? Or are you using MobileRun that is selected directly from the Fitbit app?

 

Note that GPS relies in how strong the signal can be. For more details please refer to the following help article: Why isn't GPS working on my Fitbit device?

 

Hope this get you back on track and your English writing is perfect. Robot Happy

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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